Our Clients

We strive to exceed your needs

Home Instead Senior Care and our team of CAREGivers make the effort to understand and exceed the needs of every client and their families.

When these needs are altered, we are quick to tailor our services to ensure our clients are always satisfied and their families are confident that their loved ones receive the best personal home help, care and support they deserve.

Client testimonials

We asked some of our clients and their families to provide feedback on their experience in receiving services from Home Instead Senior Care in Adelaide & the Fleurieu Peninsula. Here is what they had to say:

"Dear Rosemary,

On behalf of Dad and Tracy, I wanted to take this opportunity to thank you for your care of our adored Margi. She was so fond of you and truly appreciated all you did for her. Your care was always delivered with affection and respect, and we will always be grateful for that. It is of some comfort to know that Margi was never alone and in such kind hands.

Margarita was so loved and it has been very hard for us all to deal with her passing. Thank you for being a part of our lives at this time when our family needed the support of generous people such as yourself.

Forever grateful."

- Wendye K., Beaumont

"To Heather,

In my experience, Home Instead Senior Care merits less a testimonial than an accolade. For someone whostill has her (or his) faculties and has been used to a private and independent life, it offers the ideal solution to the encroaching problems of age. Personal attendants give a client the chance to find out what he/she cannot do; and in the process we get better at what we can.

Specifically, Home Instead has an extraordinary talent for contacting very skilled service providers and quickly. In less than 3 months after leaving a nursing home (to which I had been consigned for 16 months) my personal well-being has been transformed. As the government appears to want the aged to stay in the community rather than in hospitals and nursing homes, and is willing to subsidise the attention needed, Home Instead's approach seems to me the way forward.

A postscript. If the foregoing reads too abstractly, I can also say that each of carers has a gift which she displays with skill. A gift for shopping, cooking, message-taking, cleaning, mending, sorting, listening... though perhaps zeal is a word to add to skill. I am reminded of happier days, life now being like living in a well-run household.

Thank you."

- Patricia K., Toorak Gardens

"Dear Corrie,

I just want to thank you sincerely for the assistance that you gave me during the past few weeks while my father was ill and I was unsure as to what the best living arrangement for him would be.

Although I never ended up engaging your services through "Home Instead", as my dad went directly from Flinders Private Hospital into respite care with the option to stay on permanent (at the new Resthaven at Port Elliot), this option was made available to us thanks to the enquiries that you made on behalf of us through your contacts at Resthaven. We were delighted to be offered a room which my dad will be staying in as a permanent resident from Tuesday next week.

The past few weeks were very challenging emotionally and you were able to explain the options available to us in your ever so caring and professional manner.

It's comforting to know that you are the voice on the end of the phone when someone like me calls up to arrange home care for their loved one."

- Amber D., Port Elliot

“My heartfelt thanks go to both Julie and Jennie. Their care and professionalism in the manner that they helped me has prompted me to write to you. Please thank with this regard.” 

- Laurence F., Morphett Vale

“My wife Ruth and I would like to take this opportunity to express our sincere appreciation for the services which you and your staff gave us over the last few weeks. We can not find enough words to describe how elated we were with the care and companionship given to us by Odette, Clare and Margaret. Please would you be kind to convey our thanks and best wishes to them. As regards to Home Instead Senior Care we will be delighted to recommend it to anyone who needs help and services in their own home.”

- Ted and Ruth, Victor Harbor

"I wanted to thank you for all the care taken with my father. Corrie in Victor Harbor is a Saint - truly she is one of the most professional, kind and thoughtful people I have ever met - even though my Dad is palliative I will stay in touch with her forever - she makes growing old in difficult circumstances easier and gave me great peace of mind when I couldn't be there myself!"

- Bronwyn L., Victor Harbor

"Just a quick note to say 'thank you' to the carers who helped me cope at home after my foot surgery at the end of November last year. I am now on my feet again and doing well. Thanks to Sue, Sadie and especially Karen, who was with me for the 6 weeks and whose good humour and kindness lifted my spirits." 

- Kristen M., Woodville West

"I am a carer for my Dad and I have 3 weekly visits from Home Instead - they are fabulous people. I would recommend them to anyone."

- Lyn M., Salisbury

"I wish to express my appreciation for the wonderful service provided by two of your workers, namely Coleen and Sandy, at my home today. Their work was beyond any fault and they both worked non-stop. All I can say is, if all of your workers are as efficient as these two, your company must be a credit to us Senior Citizens. Thank you." 

- David W., Modbury Heights

"We would like to sincerely thank everyone at Home Instead for their care and support for Mum in the 5 or so months that she was at home, and also the friendship and support offered to John and I in what has been a very difficult time. As you know Mum loved all the carers, and looked forward to their daily visits and the movie nights with Pam and Margot."

- Jackie H., Para Hills 

"Wonderful service. Made a lovely meal and was very helpful and a good listener." 

- John G., Hackney

"Rita's help is invaluable and is done with graciousness and skill." 

- Margaret H., Kensington

"...Sandy really put her at ease. She was very reluctant to have help, but Sandy was very caring and would love for her to return next time."

- Maria V., Angle Vale

"I can't speak highly enough of Home Instead. We use their services in Adelaide and even used the services of Home Instead in the UK and USA for our overseas holiday. Thank you Elizabeth for recommending it." 

- Annette M., Gilberton

"I am very happy with all the services I've received from Karen & Rosie. I usually talk with Maria from the office and I always find her very helpful."

- Josephine B., North Adelaide

"Cooking with Lily is very enjoyable - baking banana bread and scones especially. It is wonderful to have the smells in the house again." 

- Thomas A., Malvern 

"Thank you for your amazing support and love. Mum looked forward to your visits, they helped her to thrive for many months. They (CAREGivers) are very special people and you are lucky to have them in your business. Will continue to recommend anyone in need." 

- Jackie H., Para Hills

"I am very happy with Gianna. She is very flexible when I need to change the time or day of my services. She assists with any task asked of her." 

- Rosemary D., Adelaide

"I requested services at late notice, yet the assistance provided by Vicky was outstanding. I'm very happy with her."

- Dolly L., Fairview Park

"Claire is an excellent carer and I'm very happy with the services that she provides."

- John G., Beaumont

"Home Instead provides an excellent work standard and it is always a pleasure to work with them."

- Angela K., Scheduling Coordinator for ECH Greenacres